This policy describes the information handled by the current website and account features. Some services, such as advertising and email delivery, are provided by third parties and have their own privacy terms.
Information we collect
When you create or use an account, we process your name, email address, password credentials (stored as a hash), email-verification status, and any profile image you choose to provide.
To provide account features, we also keep activity associated with your account, such as saved designs, recently viewed designs, download records and selected design formats or sizes. Premium status and subscription dates are stored when they apply.
How we use information
We use this information to create and secure accounts, verify email addresses, handle password resets, show your wishlist and recent activity, provide eligible downloads, manage premium access, and respond to support requests.
Search terms are sent to our design service to return matching designs. We also use catalog and download totals to operate and understand the marketplace.
Browser storage, analytics and advertising
The website stores access and refresh tokens in your browser's local storage so you can stay signed in. Signing out removes these tokens from that browser. Do not use a shared device without signing out.
When advertising is enabled, Google AdSense and its partners may use cookies or similar technologies to deliver and measure ads, subject to their own privacy terms and controls. You can manage browser cookie settings and available Google ad-personalization settings through Google.
Retention and your choices
We retain account and activity information while it is needed to provide the service, maintain download and subscription records, address security issues, and meet legal obligations. Retention periods can vary by record type.
You can ask to access, correct, or delete personal information associated with your account by contacting us. We may need to verify your identity and may retain records where required for legal, security, or operational reasons.
Children and policy updates
If you believe a child has provided personal information to Thread Vault, contact us so we can review the request. We may update this policy as the service or applicable requirements change; the date at the top indicates the latest revision.
Privacy questions or requests: hello@threadvault.com